Shared Services

Want to effectively meet user demand of shared services?

With shared services being distributed across the enterprise, customers have found that usage patterns can change dramatically, which in turn affects the availability and performance of critical applications.

The DataSynapse Dynamic Application Service Management (DASM) platform helps to ensure that application service levels for shared services are satisfied for multiple users simultaneously across the network, even during peak usage times and with variable work sizes. DASM enables shared services to:

• Meet or even exceed established applications service levels
  
• Scale to effectively support user demand over varying usage patterns
  
• Deliver, meter and charge-back for the service reliably even when there is disparate usage across the network